Needed a couple of bolts for a lawn mower. Called to see if they had them. Yes, they did and at a fair price. So, I jumped in my vehicle and drove ten miles to purchase them. All I had was my credit card. Generally, no problems but at Alexander Hardware you have to make a minimum purchase. They didn't care that I had to drive 20 miles. So they can keep their parts and I will do business elsewhere.
you can get in and out fast but not much parts
They lost my mower then later found it but there were parts missing. It was under the manufacturer warranty but because of missing parts more money would be invested. Bad customer service.
They have helped me out every time. Husgvarna fixer-they let me know my mower bought from Lowes was still under warranty. Lowes didn't even know that! Good people. Honest plus they sell anything to ward off Mosquitos!!
Terrible service! Ordered a part. After I paid was told it would be in on Wednesday. Called after said date and was told part was on back order and no idea when it will be in. Called a week or so later and said it would be in Sept 9 for sure. Called 10th and asked them to find out where it is and call me back. No one called. Called today and got hung up on. Will never do business her again. Too many other options to be treated like this.
Alexander Hardware is a US Hardware Store based in Theodore, Alabama. Alexander Hardware is located at 7401 Old Pascagoula Rd, Theodore, AL 36582, USA.
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